Archives for 8 Aug,2018

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4 SIMPLE WAYS TO ENHANCE YOUR SENSE OF HUMOR AT THE WORKPLACE

Most people don’t mind going to work… it’s the 8-hour wait to get home that drives us all crazy. This sounds like a joke, but there’s actually a serious truth behind the notion that work can feel like an endless loop of tension. Everyone needs to have some fun once in a while. After all, nobody’s wired to work 24/7 without some kind of relaxation. As with all other aspects of leadership, the morale of a team ultimately boils down to the tone that’s set by its leadership. There’s always a cloud of seriousness that hangs over management. Those in charge have to keep everyone else in-line. They have to prevent mistakes while keeping everybody focused. They have to make tough decisions that often invite the wrath of others. Because of these responsibilities it’s perfectly understandable for discipline to take priority in leadership. However laboring nonstop in a serious environmen! t isn’t just exhausting, it’s stressful. Strong leadership is about striking a balance. It’s about being able to command respect, while also fostering levity through relatability and humor. Here are four key steps to inject some humor into your leadership style:

1.       Start with a Smile:

Before you ever crack a joke, or attempt to connect with people on a personal level at all, smile with them. Smile as you greet them, smile as you interact with them, and smile out of sincerity not obligation. Smiling seems trivial, but it is unbelievably powerful. A simple smile conveys approachability in ways that hundreds of words can never accomplish.

2.       Be Mindful of Timing:

The only thing worse than a bad joke is a good joke told at the wrong time. Before you ever decide to use humor in your conversation, always analyze the context in which you’re about to communicate. Pay attention to your audience and the overall atmosphere. If your humor will obviously fall flat because no one is in the frame of mind to receive it, then don’t attempt to make people laugh. Humor should never be forced, it should feel organic to the moment.

3.       Be Respectful:

Even with the most innocent of intentions, humor can easily offend people. Regardless of how comfortable you may feel around your colleagues, never crack jokes that are controversial or distasteful in any way. The safest bet is to keep things light and make your humor family-friendly. There’s no need to risk souring relationships with coworkers when you all still need to function as a team.

4.       Create a Diversion:

Let’s face it, not everyone has the charm and charisma to make other people laugh. That doesn’t mean you don’t have any options to make an office humorous though. You can still improvise with activities or outings that create an opportunity to bond and joke. Friendly in-house competitions for instance can generate banter and inside-jokes that ease everyone’s stress. Just be sure to choose activities that are compatible with your organizational culture.

Humor is far from the most important characteristic a leader should have, but it’s still necessary. Humor reminds people that life’s too short. It reminds people to be human, not robotic. It reminds people that the work they do is just a part of life, not life itself. Don’t ever take the power of laughter for granted. If you like what you just read from our blog, you’ll love the various informative workshops and events listed on our website and social media. Whether you’re interested in personal development, or overall improvement of your business, give us a call at 1 (888) 823-7757 to find out how The RISE Programs Academy for Business Coaching and Leadership Training can help you break past your daily struggles and start soaring in success.

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3 PRACTICAL HABITS THAT HELP DELIVER GOOD CUSTOMER SERVICE

The customer is always right. There’s a reason why this is one of the golden rules of business. It’s because the only way a company can generate profits is by producing strong revenues. Conversely, strong revenues can only come from a high volume of sales to customers. This means that a large customer-base is the backbone of sustainable business. Without reliable customers, it’s inevitable for bankruptcy to occur. One of the most important things a company can do in order to succeed therefore is ensuring that most, if not all of its customers receive quality-service. Here are three major tips on how to generate strong return-business through distinguished customer-care:

1.        Study your Customers:

No matter what the size of your company is, consumer research should be an integral component of your operations. Rather than selling your product blindly, set up systems to analyze who solicits your business, how often, and why. There are several ways to accomplish this, including:

·         Conversational Interviews

·         Feedback Surveys

·         Web Analytics

·         Customer-Complaint Platforms

·         Reading Online Reviews

·         Visual Observation

·         Focus Groups

The more you learn about your customers, the easier it is to use your knowledge in order to specifically cater to their needs.

2.       Insist on Quality-Control:

Whether your business offers a service or sells merchandise, make an effort to provide a consistent and pleasant transactional experience for your customers. This requires training employees to provide standard courtesies to your clients, and also deliberately presenting your products in a way that appeals to client needs. The more customers can predict what type of an experience they’ll have when seeking your business, the more faith they’ll place in your company.

3.       Reach Out:

Whether it’s in-person during transactions, or after the fact through marketing strategies, figure out ways to connect with your customers and demonstrate that their business is appreciated. It might seems like proactive outreach is likely to irritate people, but it actually has the effect of setting the foundation for a loyal business relationship. Outreach not only reminds clients that you exist, it also encourages them to evaluate whether to seek your services in future. The more you reach out, the more people you’ll attract.

The key to establishing solid customer retention is trust. The more trust a company can inspire in the hearts of its patrons, the more comfortable these patrons will be investing their money in the company’s products. Whichever method you prefer to connect with clients, always strive to treat them like royalty. If you like what you just read from our blog, you’ll love the various informative workshops and events listed on our website and social media. Whether you’re interested in personal development, or overall improvement of your business, give us a call at 1 (888) 823-7757 to find out how The RISE Programs Academy for Business Coaching and Leadership Training can help you break past your daily struggles and start soaring in success.

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WHAT IS BUSINESS COACHING AND WHY DO YOU NEED IT?

Usain Bolt, Dara Torres, Tom Brady, Serena Williams, Oscar De La Hoya, Lindsey Vonn… these are just a handful of some of the greatest athletes of all time. They are titans. Legends of their respective sports, and icons of incredible success. Not only are they unmatched in prowess, but they also stand as eternal examples of the amazing triumph that hard work and dedication can accomplish. On the surface, these personalities seem to have nothing in common other than greatness. However, there’s an ingenious secret to success that they all coincidentally share. Even though they each became who they are through completely different walks of life, none of these stars could possibly have grown into champions without one vital resource at their disposal. Coaching.

You might be tempted to think that coaching is an element that only benefits people in sports, but this is a misconception. Coaching as a discipline applies to every imaginable sphere of life. It doesn’t have to focus exclusively on physical fitness. Coaching can also enhance mental, and spiritual health in a way that facilitates self-actualization. To put it in simple terms, in the same way that competitors in sports improve their performance through athletic coaching, career professionals can also improve workplace performance through business coaching. The only difference is that good athletic coaching wins championships, whereas good business coaching builds wealth.

Business Coaching Defined

Business coaching is the process of empowering people through interactive exercises that are designed to educate and enhance professional skills. The key word in this definition is interactive. Business coaching stands out from typical academic approaches to self-improvement because it involves continuous direct engagement with a coach. In this sense, business coaches don’t just issue blind instructions on what people who need help should do, business coaches also advise, observe and evaluate progress. Business coaches stand by your side every step of the way to ensure that you train adequately enough to realize meaningful growth.

Sometimes in life, a fresh pair of eyes is just what people need to get rid of problematic hindrances and make substantial progress towards their dreams. That’s exactly what a good business coach can do for you. Business coaching creates the opportunity to conduct an impartial assessment of your routines in order to discover any hurdles or blind spots that get in the way of prosperity. There’s absolutely nothing to regret about investing in your own success through coaching, especially if you expect to emulate the type of success that turns ordinary people into extraordinary achievers. If you like what you just read from our blog, you’ll love the various informative workshops and events listed on our website and social media. Whether you’re interested in personal development, or overall improvement of your business, give us a call at 1 (888) 823-7757 to find out how The RISE Programs ! Academy for Business Coaching and Leadership Training can help you break past your daily struggles and start soaring in success.

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4 TIPS TO PROTECT YOUR KIDS FROM POISONOUS POLITICS

There’s no denying it, politics has turned the world into a hostile place. It’s impossible to read the news without seeing stories about angry tweets, hateful confrontations, or tragic violence devastating innocent lives. Cruelty has gone viral, and it needs to be stopped. The question is, how? While it might be difficult to change the past, or convince mature adults to abandon their own prejudices, it’s never too late to change the future by teaching our children to be civil. In light of the fact that people are finding it easier to be unkind to one another, there has never been a more important time to go the extra mile in order to prevent kids from growing into toxic adults. Here are four tips to prevent your child from taking up bad habits influenced by negative politics:

1.        Be a Role Model:

No matter what age they are, children learn more from the example set by parents than any other source of behavioral conditioning. That means if you play any kind of an influential role over children, it all starts with you. Demonstrate the maturity and politeness you expect from children by talking the talk, and walking the walk.

2.       Be on the Lookout for Teaching Moments:

If your children are ever exposed to sad or controversial news, don’t let them observe it without having a composed discussion about said news. Use such moments to analyze the events of the day and teach them good ethics. Make sure they understand the difference between right and wrong through objective, level-headed dialogue.

3.       Be Charitable Together:

One of the easiest ways to erase anger and hatred is to sincerely offer help to someone else in need. Engaging in philanthropy inspires people to be compassionate and selfless. A good way to remind your family about kindness is to actively volunteer together in order to aide the less-fortunate. This is one of the most direct ways to motivate the human conscience.

4.       Don’t Saturate Your Home with Bad News:

Sometimes you just can’t control how other people feel, or what they do. While it’s important to stay informed about important happenings in society, remember to create a safe haven in your home from all the strife on display in the news. Instead of obsessing over the latest scandals, switch off the news every now and then and focus on your own family. Share frequent leisure time together as a way to erase the tension in the air.

Considering how unpredictable the news is today, it’s understandable if it feels like the sky could fall at any moment. Even worse, it feels like the sky could fall on the very kids we’re all supposed to protect. But in the words of Hellen Keller, “character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.” Don’t let difficult times fuel despair in your heart. Instead, use difficult times to forge integrity both in yourself, and the precious children you’re working so hard to raise. If you like what you just read from our blog, you’ll love the various informative workshops and events listed on our website and social media. Whether you’re interested in personal development, or overall improvement of your business, give us a call at 1 (888) 823-7757 to find out how The RIS! E Programs Academy for Business Coaching and Leadership Training can help you break past your daily struggles and start soaring in success.

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