6 ESSENTIAL COMMUNICATION SKILLS EVERY LEADE SHOULD HAVE
One of life’s greatest ironies is the fact that change is an absolute part of the human experience. From the moment we’re born, we change through growth. Not only do we change as individuals, but our environments change, our relationships change, and the overall expectations we are subjected to change and evolve. All these changes we go through have implications on every facet of our existence, including business. Considering that change introduces unknown challenges and circumstances to cope with, the only way an organization can survive change is with leadership that understands how to receive and adapt to it.
You Can’t Lead Without Communicating
Strong interpersonal communication is a skill that is fundamental to cope with change, especially with regard to those in leadership. When leaders understand how to communicate well with others, it positions them strategically to reduce uncertainty that is instigated by change. When people are transparent and interactive with one another in situations of change, it allows them to share information in ways that prevents misunderstanding and conflict. This is why when leaders have strong communication skills, not only can they mediate constructive interaction amongst employees, they can also set agendas that inform how employees perceive and respond to the unknown. Some of the basic benefits of effective leadership communication skills include:
· Keeping leaders grounded and in tune with employees’ needs.
· Building trust with peers and subordinates.
· Motivating employees.
· Maintaining long-term mutual understanding with employees.
The only way leaders can build fruitful relationships with relevant stakeholders in their business is by practicing deliberate, conscientious communication. More specifically, leaders should possess the following crucial communication skills:
1. Public Speaking:
Being in charge of a group of people demands an ability to address them all simultaneously. It could be to issue instructions, or it could be to connect with them regarding other issues. Either way, public speaking skills are part and parcel of interaction with employees.
Compelling leaders don’t just communicate with others in technical ways. They understand how to appeal to an audience through anecdotal narration. Being a good story-teller is endearing. It is a technique that can be used to motivate and inspire people without resorting to tangible incentives.
There are moments in which leadership and unpopularity go hand-in-hand. Leaders often have to make difficult decisions that subject them to hostility from others. Being able to keep one’s cool is an invaluable quality under such circumstances. The more composure a leader can exercise in stressful situations, the more stability they project towards the people counting on them.
Leadership is seldom ever a process of routine administration. At some point or another, every leader is saddled with the responsibility of having to achieve compromise regarding a critical dilemma. Being able to negotiate increases the likelihood of beneficial decision-making should such conditions arise.
5. Active Listening:
Listening is one of the most habitually neglected components of communication. People tend to be so focused on self-expression that they end up ignoring just how important it is to hear and comprehend other people’s speech. Leaders who know how to listen not only convey an image of compassion, they gain the opportunity to discover insights into what their employees actually think and feel.
Versatile communication means understanding how to interact with others through a variety of channels. For instance some people favor face-to-face interaction exclusively. Others lean towards using written messages by way of email or texting. Instead of being pigeon-holed into one preference, leaders who can adapt to any method or platform of communication stand to connect more closely with the people they encounter.
Communication can seem like a complex ritual, but it’s just a matter of practice. The ultimate goal is to be sincere about understanding the perspective and experiences of the people you communicate with. The more you focus on listening and appreciating the needs of your audience, the better the outcomes of your communication will be. Check out more of RISE Programs’ Blogs for helpful advice on leadership, and remember to spread the word by sharing this post. If you like what you just read from our blog, you’ll love the various informative workshops and events listed on our website and social media. Whether you’re interested in personal development, or overall improvement of your business, give us a call at 1 (888) 823-7757 to find out how RISE Programs can help you break past your! daily struggles and start soaring in success.